Pay Range: 99K - 164K JOB SUMMARY The BSA/AML & Sanctions Governance and Training Manager is responsible for developing and maintain the governance framework for the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and related compliance programs, while also leading the enterprise-wide training strategy. As the Bank continues to expand its operations and service offerings across multiple lines of business, the role plays a pivotal part in ensuring that policies, procedures, risk assessments, and training programs remain current, scalable, and effectively communicated across the enterprise. This dual-function role requires close collaboration with the BSA senior leadership, line-of-business risk officers, internal audit, enterprise risk management, operations, human resources, and learning & development teams to ensure alignment of governance standards and training practices with evolving regulatory requirements and internal strategic objectives. The manager will regular support regulatory exams and internal audits by providing governance documentation, training records, and subject matter expertise, and will efforts to close identified gaps related to policy adherence and training effectiveness.
JOB RESPONSIBILITIES
Governance Responsibilities
- Oversee and maintain BSA/AML governance documentation, including policies, procedures, risk assessments, and control frameworks.
- Coordinate enterprise-wide BSA/AML risk assessments and ensure alignment with business and regulatory changes.
- Maintain an inventory of all BSA/AML-related internal controls and assess their effectiveness in mitigating BSA/AML/OFAC risk.
- Develop and manage dashboards and reports to monitor key governance indicators, policy revision cycles, and regulatory developments.
- Monitor regulatory developments and enforcement actions, assess impacts, and update internal governance documents accordingly.
- Partner with second and third lines of defense to support regulatory exams, audits, and internal reviews.
- Track remediation efforts for regulatory findings and audit issues, ensuring timely resolutions and documentation.
- Support internal committees such as the BSA/AML Management Committee with reporting and program updates.
Training Responsibilities
- Conduct a training needs assessment in collaboration with HR, lines of business, operational leaders, and compliance subject matter experts to identify learning requirements across functions.
- Design and manage a comprehensive BSA/AML/OFAC training program tailored to roles and responsibilities of different employee groups (front-line staff, operations, senior management, compliance professionals, etc.)
- Create or oversee the development of training content (e.g. e-learning modules, instructor-led presentations, webinars, job aids) that reflects current regulatory requirements, internal policies and real-world typologies.
- Deliver training directly or in collaboration with the Learning & Development team, using a variety of channels to support the learning styles.
- Track training assignments, participation, and completion using a Leaning Management System (LMS), and generate periodic training compliance reports for leadership and regulators.
- Assess effectiveness of training program through feedback, testing, and compliance monitoring metrics, and implement t improvements based on results.
- Coordinate ad hoc training efforts in response to emerging risks, compliance gaps, new products/services, or regulatory changes.
- Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
ADDITIONAL ACCOUNTABILITIES
- Performs special projects, and additional duties and responsibilities as required.
- Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
JOB REQUIREMENTS
Required Qualifications:
- Education level required: Undergraduate Degree (4 years or equivalent) Compliance, Risk Management, or related field.
- Minimum experience required: 5+ Years years of experience in BSA/AML compliance, with at least 2 years in governance, training or program management role.
Preferred Qualifications:
- Education level preferred: Master's Degree (or Postgraduate equivalent) Compliance, Risk Management, or related field.
- CAMS certification strongly preferred, other compliance certifications (e.g. CRCM, CFE) a plus.
Job Competencies:
- Strong understanding of BSA/AML, USA PATRIOT Act, OFAC, and related regulatory frameworks.
- Experience with governance tools, policy management systems, and learning management systems (LMS).
- Excellent project management, communication, and analytical skills.
- Demonstrated ability to communicate complex compliance topics clearly and effectively across various audiences.
- Competency in Microsoft Office products.
- Depth and breadth of knowledge in: banking products, services, systems and workflows, transaction processing and recordkeeping, and applicable regulations. Specifically, the BSA as amended by the USA PATRIOT Act and financial crime typologies including terrorist financing.
- Must possess a high-level of integrity and discretion in handling confidential information.
- Ability to communicate regulatory concepts to different target audiences including the Board of Directors, executives, and senior management.
- Ability to interact effectively with all levels of management, legal counsel, law enforcement, regulators and examiners while maintaining strict confidentiality.
- Strong decision making, analytical and investigative abilities with attention to detail and accuracy.
- Positive attitude, enthusiasm, professionalism, and strong work ethic with high level of integrity.
- Clear, concise and persuasive communication skills. Exceptional presentation and teaching skills with demonstrated ability consulting with all levels of management and working collaboratively with all levels of an organization, including the ability to clearly communicate the difference between regulatory requirements, industry standards, and business risk decisions.
- Team-oriented, great at problem solving, able to juggle multiple priorities, and excel in a dynamic and fast-moving environment.
- Ability to multi-task and set priorities.
- Ability to work independently with minimal supervision.
- 5-10% travel required for industry conferences/seminars and in person training sessions.
- Physical demands (ADA): No unusual physical exertion is involved.
Flagstar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, or national origin.