Join Astound Broadband, one of the leading telecommunications providers in the United States. We offer cutting-edge technology and communications services, and we're seeking passionate applicants like you to help us thrive. With a strong focus on career development, we provide one-on-one training, coaching, and a supportive work environment.
Our robust benefits package includes rewards, recognition, and employee discounts to ensure your success. At Astound, we empower our team members to do their best work, creating amazing possibilities for local communities and beyond.
Position Available at: Astound's Austin, TX office
Your Daily Responsibilities as a Broadband Network Technician: - Detect, troubleshoot, and resolve system outages
- Perform emergency coax restoration
- Manage underground cable tasks
- Conduct maintenance on power supply and actives
- Address leakage issues
- Handle splicing responsibilities
- Maintain accurate documentation
- Participate in a 24/7 on-call rotation
- Complete other assigned duties as needed
What We Expect from You: - Experience: 2+ years as a telecommunications technician
- Competencies: Valid driver's license and satisfactory driving record; excellent customer service; strong communication skills (verbal and written); basic computer literacy; ability to learn quickly; problem-solving skills; effective time management; teamwork; capacity to work independently; proficiency in reading and interpreting maps; certification in bucket operation; knowledge of Ohm's law; understanding of Outside Plant systems
Physical Requirements: - Ability to lift up to 75 lbs
- Capability to stand and walk for extended periods
Qualifications: - High School Diploma or equivalent
We Offer a Comprehensive Benefits Package: - 401k retirement plan with employer match
- Insurance options: medical, dental, vision, life, and short-term disability
- Paid Time Off: Starting at 80 hours per year, increasing with tenure
- Floating Holiday: 40 hours per year
- Paid Holidays: 7 days per year
- Paid Sick Leave: Number of paid sick hours varies based on state and local laws
- Tuition reimbursement program
- Employee discount program
Benefits listed are for regular full-time positions
Our Mission: - Take care of our customers
- Take care of each other
- Fulfill our commitments
- Enjoy what we do
Commitment to Diversity: Astound Broadband is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees feel valued and empowered.