The Branch Manager is responsible for overseeing branch operations, ensuring high-quality customer service, and driving the growth and profitability of the branch. This position entails leading the team, managing branch activities, and developing strategies to expand the branch's customer base while meeting financial goals.
Key Responsibilities:
- Develop and implement branch marketing strategies in alignment with company goals.
- Actively participate in local community events to increase visibility and create new business opportunities.
- Set and achieve sales goals for the branch, focusing on customer acquisition, retention, and business development.
- Monitor market trends and competitor activity, reporting findings to senior management.
- Lead, mentor, and manage branch staff to ensure operational efficiency and achievement of branch goals.
- Oversee performance evaluations, training, and career development for branch staff.
- Address employee performance issues, including disciplinary actions if necessary.
- Foster a positive work environment focused on customer service excellence.
- Identify areas for branch improvement and implement corrective measures to support team growth.
Community Involvement
- Represent the company at community events to enhance the branch's local presence and reputation.
- Collaborate with peers and colleagues in other regions to share best practices and explore new business opportunities.
Qualifications:
- Bachelor's degree or equivalent experience required.
- Minimum of 4 years of relevant experience in branch operations or a similar role.
This role requires strong leadership skills, a focus on customer service, and the ability to drive operational efficiency and growth. The ideal candidate will have a proven track record of team management, sales growth, and community engagement.
For additional information on this opportunity, please contact Maria Warne directly at . Resumes with recent accomplishments may be confidentially sent to
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.