Branch Associate - Field Operations

Branch Associate - Field Operations

WHO WE ARE SouthernCarlson is a national distributor of construction, fastening, industrial and construction supplies. Our foundation of service and commitment began in 1947. We have the broadest selection of high-quality products from leading suppliers in the industry along with tool repair services to keep businesses running. We provide expertise in both the products we offer and the solutions we propose. SouthernCarlson is The Contractors Choice for professional-grade tools, fasteners, jobsite supplies and expert service.

WHAT YOU'LL BE DOING Be the face of our company by greeting and welcoming customers in a friendly and professional manner upon store arrival and provide assistance via phone and email inquiries. Your approach is to go above and beyond to meet the customer needs. Develop relationships with our customers by understanding and explaining our products and proactively up selling when a need is identified that we can meet. Interact with our sales representatives, branch managers and sales support to provide assistance with a variety of tasks - from pulling orders to simple tool repairs. Assist with merchandising and maximize our store's potential by ensuring products are placed exceptionally well. Look at our processes with an eye to recommend ways to streamline and create efficiency. Effectively problem solve and find resolution to customer concerns. Assist with tool repair and warehouse support as needed.

YOU MAY BE A GOOD FIT IF YOU Meet the Minimum Qualifications - You have at least 1 year of prior sales or business development experience within the construction industry and hold a valid driver's license with an acceptable driving record.
A bachelor's degree in business or marketing is preferred but not required. Network in our Industry - You have knowledge of our industry, are mechanically inclined, and already have an established network of relationships with potential to expand your reach. Deliver Results - You always find a solution when a challenge is presented and deliver it. Communicate Exceptionally - You have excellent written and verbal communication skills. Bilingual English/Spanish is preferred. Put in Work - The opportunities excite you, and you're ready to put in the hard work and dedication to succeed. Focus on the Details - You have a meticulous eye for detail and never miss a deadline Relate to our Customers - You develop close relationships with your customers and treat them like family. Solve Problems - You are passionate about selling products to help customers overcome problems and provide them with a solution. Meet the Physical Demands - You're able to lift at least 50 pounds of customer product on a regular basis and 100 pounds on an occasional basis.

WHY YOU'LL LOVE IT HERE Dayshift with great hours. Our collaborative family culture. Opportunities for career growth. Competitive benefits package, including: Health, Dental and Vision Opportunity to enroll in our 401k program Paid time off A trick is to just open up a current branch associate job posting and pull it from that one and then make edits, Matt's project this year is to update and standardize all the JD's