Body Shop Advisor

Job Details

Level
Experienced

Job Location
Toyota of North Charlotte - Huntersville, NC

Description

$60k-$100k+ Yearly Earning Potential for Top Performers

Sign on Bonus for Highly Qualified Applicants

Additional Manufacture Incentives/Bonuses

Toyota of North Charlotte,a Hudson Automotive Company, is actively seekingBody Shop Advisorsto join our award-winning, high-volume service team.

We are Growing. Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.

Why chooseToyota of North Charlotteand Hudson Automotive Group?

$60k-$100k+ Yearly Earning Potential for Top Performers

Additional Manufacture Incentives/Bonuses

Company Provided Training and Career Development

Internal Advancement Opportunities

Previous Customer Service Experience Required

Previous Body Shop Estimator Experience Preferred

Other Benefits we offer:

• Medical, Dental, Vision Insurance
• Life Insurance
• 401k with match
• Paid Vacation/Holidays
• Accrued PTO
• Employee development through training and advancement opportunities
• Employee discounts on products & services
• Balanced work schedule

Qualifications:

• Taking pictures of the vehicles.
• Schedules service appointments.
• Greets customers in a timely, friendly manner and obtains vehicle information.
• Writes up customer's vehicle problems accurately and clearly on repair order.
• Walks around the vehicle with customer as needed to confirm the damages and prior damage.
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
• Provides a complete and accurate written cost estimate for labor and parts
• Verifies Insurance claim information before starting repairs.
• Verifies Payments and proper documentation from the Insurance Co.
• Checks on progress of repair throughout the process daily.
• Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.

Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.