BMW Parts Advisor
- Assist customers solve parts problems, identify correct parts numbers, complete order forms and recommend and sell related items as a service and as requested by customers.
- Work with other Department personnel in order to assist them with parts information as required.
- Maintain a high degree of proficiency with regard to the parts business and functions performed in order to ensure customer confidence and satisfaction with parts service.
- Diplomatically handle customers' complaints in a friendly, pleasing and personal manner.
- Offer all required parts and any additional accessories to customers.
- Monitor sales discounts according to department limit and company policy.
- Research the availability of certain parts, either within the retail facility or from other sources as necessary.
- Perform other duties as assigned by the Parts Manager.
- Provide correct parts to the customer.
- Provide quotations and estimates within the time frame.
- Must be alert to sales opportunities by taking the time to ask customers questions and provide information about parts and services.
- Undertake additional responsibilities as required.
Minimum Language Requirements:
Arabic - Native / Mother Tongue
English - Very Good
Requirements
Own a Car: Any
Have Driving License: Any
About The Company
Master HR (Recruitment, HR Consultation Services, Training, Development & Outsourcing). Job vacancies for all careers. License No. '432', since 2001.