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BMS Patient Service Specialist Float
Job Summary
Responsible for greeting patients, providing information, communicating with departments, scheduling appointments. Multitasking is required.
Reports To Medical Practice Manager
Essential Functions
1. Appointment check-in. Greets customers in a polite, prompt, and helpful manner.
2. Answers phones in pleasant manner and deals with customer needs efficiently.
3. Provides any necessary instructions/directions.
4. Informs appropriate department/person of person's arrival.
5. Enters into Meditech the information needed for billing and registration:
a. Enters or updates patient information.
b. Collects copays.
c. Provides any necessary forms needing completion.
d. Obtains signatures as necessary.
6. Obtains pre-certifications as required by health care insurers.
7. Appointment check-out. Schedules appointments and tests as ordered.
8. Makes appointment reminder calls.
9. Maintains office supplies.
10. Performs other related duties as assigned.
Shifts vary depending on office scheduled in. Earliest 6 am. Latest 6 pm. Monday - Friday. No nights or weekends.
40 hours per week / 80 hours per pay period
Date Posted: 11 May 2025
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