Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team.
The Bistro Bartender takes the lead in ensuring guests in the bar are getting the most out of their dining experience. Bartenders must be able to create classic and
innovative drinks. Beyond a detailed knowledge of the bar's products, the Bartender requires an in-depth knowledge of our food, kitchen, team, and their movements throughout service. This position is actively involved in all parts of service, not just drink execution. This may include making recommendations on spirit or cocktail pairings throughout the meal or in various spaces within the restaurant. The bartender is responsible for keeping bars clean and attractive to exceed guest expectations. As a Bartender, you will be expected to promote menu items, take customers' orders, serve food and beverages, prepare itemized checks, and accept/process payment while exceeding guests' expectations following company and brand standards.
Essential Duties
1. Be present at bar at all times.
2. Provide prompt service to all patrons
3. Observe guests to confirm satisfaction and respond to any additional requests
4. Thorough knowledge of all menus, specials, wine lists, beer and drinks.
5. Display knowledge of drink recipes, drink and wine specials, merchandising.
6. Maintain a clean, safe, and sanitary facility by inspecting food quality standards and sanitation regulations, to
include bar, bar walk-ins, bar reach-ins, and liquor storage areas.
7. Prepare and serve cocktail orders in a timely manner.
8. Report all unsafe conditions immediately.
9. Follow all Company internal audit procedures.
10. Set lounge and hors d'oeuvre tables, as assigned.
11. Stock bars at wells as assigned.
12. Attend required meetings.
13. Collect payment, operate the cash register and POS, and maintain proper cash handling procedures.
14. Balance bank and daily receipts.
15. Request proper I.D. from guests purchasing alcoholic beverages to ensure they are of legal drinking age.
16. Maintain all server certifications required by the local municipalities.
17. Detect and act upon customer inebriation as trained.
18. Fill requisitions to par levels.
19. Receive customers' orders and relay them to the kitchen promptly and accurately.
20. Perform opening and closing duties and complete assigned stocking and cleaning on a daily and weekly basis.
21. Assist clearing and resetting of tables at conclusion of meals ensuring that the restaurant is kept immaculate.
22. Address and resolve guest complaints and inform management
23. Abides by all rules of Hawkeye Hotels as described in the employee Handbook.
24. Performs all other duties assigned
QUALIFICATIONS:
- Excellent knowledge of mixing, garnishing and serving drinks.
- Previous bartending/serving experience.
- Ability to communicate effectively with the public and other Team Members.
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.