Billing Representative

The Billing Representative for the Records Release Team is responsible for managing and processing correspondence from attorneys, including subpoenas and requests for patient billing records. This role ensures that all records are released in compliance with legal, regulatory, and organizational policies while maintaining a high level of accuracy and confidentiality. The ideal candidate will possess excellent organizational skills, attention to detail, and a strong understanding of billing processes and legal documentation requirements. Key Responsibilities: + Stay current on legal and regulatory changes that may impact the release of billing records. + Review, process, and respond to subpoenas, attorney correspondence, and requests for patient billing records in a timely and accurate manner. + Ensure compliance with federal and state laws, including HIPAA, and organizational policies regarding the release of patient information. + Verify the authenticity and completeness of legal documents before processing requests. + Collaborate with internal teams to retrieve and compile accurate billing records and other required documentation. + Maintain detailed records of all requests, correspondence, and released information for audit and tracking purposes. + Communicate effectively with attorneys, legal representatives, and other external parties to clarify requests or provide updates on the status of records. + Safeguard sensitive patient information and ensure confidentiality in all interactions and document handling. + Identify and escalate complex or unclear requests to appropriate leadership or legal counsel for resolution. + Contribute to process improvement initiatives to enhance efficiency and accuracy in handling records requests. Required Qualifications: + High School Diploma or equivalent (GED) + Ability to execute processes efficiently and maintain highest level of quality + Demonstrates ability to identify and communicate issues + Computer literacy skills, including Excel spreadsheets and Microsoft Office products + Enhanced communication and customer service skills For this US-based position, the base pay range is $17.18 - $28.52 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: Visit us on Facebook R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration. Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally.