Job Title: Billing & Payroll Manager
Location:
Remote (U.S.-based; Pacific/Mountain time zone preferred)
Reports To:
General Manager
Employment Type:
Full-Time
About Us
We are one of the fastest-growing pool maintenance and repair companies in Los Angeles, serving a premium residential customer base. Our reputation is built on consistent service quality, operational discipline, and a deep commitment to the people who power the business - our technicians and support teams. As we scale across Southern California and beyond, we're building a finance and back-office function that's just as strong as our field operations.
This is a fully remote role, though preference may be given to candidates in Pacific or Mountain time zones to align with field operations.
Role Overview
We're seeking a highly organized and detail-oriented
Billing & Payroll Manager to oversee core financial operations - including customer invoicing, technician payroll, contractor payments, and accounts payable. You'll serve as a key link between our operations team, office manager, and general manager, helping ensure timely and accurate flow of money in and out of the business.
Key ResponsibilitiesBilling & Invoicing
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Generate and review invoices for recurring service accounts and repairs
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Ensure technician notes and job records are complete before invoicing
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Resolve billing issues and customer disputes in coordination with support
Payroll & Contractor Payments
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Process weekly or biweekly payroll for technicians and internal staff
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Coordinate with operations to verify hours, bonuses, and commissions
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Manage 1099 contractor payments and ensure proper tax documentation
Accounts Payable
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Process vendor invoices and manage payment schedules
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Reconcile vendor statements and resolve discrepancies
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Track AP aging and support vendor relationship management
Systems & Process Improvement
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Maintain and refine SOPs for billing, payroll, and AP
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Leverage platforms like QuickBooks, Gusto/ADP, and Skimmer or Jobber
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Support reporting for monthly close and financial reviews
Qualifications-
3-5 years experience in billing, payroll, or AP (preferably in home services or a field-based business)
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Proficiency with QuickBooks and payroll/AP systems like Gusto, ADP, or
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Familiarity with field service software (eg Skimmer, Pool Brain, or ServiceTitan) is a plus
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Strong organizational skills and a sharp eye for detail
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Proficiency in Excel or Google Sheets
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Spanish fluency is a plus, though not required
Compensation & Benefits-
Base salary of
$75,000 - $90,000 , depending on experience
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Performance-based bonus of up to
5% of annual salary -
Health, dental, and vision insurance
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PTO and paid holidays
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Fully remote role (U.S.-based); Pacific or Mountain time zone preferred
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Career growth potential in a high-performing, scaling home services business