Billing & Payroll Manager

Job Title: Billing & Payroll Manager

Location: Remote (U.S.-based; Pacific/Mountain time zone preferred)

Reports To: General Manager

Employment Type: Full-Time

We are one of the fastest-growing pool maintenance and repair companies in Los Angeles, serving a premium residential customer base. Our reputation is built on consistent service quality, operational discipline, and a deep commitment to the people who power the business - our technicians and support teams. As we scale across Southern California and beyond, we're building a finance and back-office function that's just as strong as our field operations.

This is a fully remote role, though preference may be given to candidates in Pacific or Mountain time zones to align with field operations.

We're seeking a highly organized and detail-oriented Billing & Payroll Manager to oversee core financial operations - including customer invoicing, technician payroll, contractor payments, and accounts payable. You'll serve as a key link between our operations team, office manager, and general manager, helping ensure timely and accurate flow of money in and out of the business.

Billing & Invoicing

• Generate and review invoices for recurring service accounts and repairs
• Ensure technician notes and job records are complete before invoicing
• Resolve billing issues and customer disputes in coordination with support

Payroll & Contractor Payments

• Process weekly or biweekly payroll for technicians and internal staff
• Coordinate with operations to verify hours, bonuses, and commissions
• Manage 1099 contractor payments and ensure proper tax documentation

Accounts Payable

• Process vendor invoices and manage payment schedules
• Reconcile vendor statements and resolve discrepancies
• Track AP aging and support vendor relationship management

Systems & Process Improvement

• Maintain and refine SOPs for billing, payroll, and AP
• Leverage platforms like QuickBooks, Gusto/ADP, and Skimmer or Jobber
• Support reporting for monthly close and financial reviews

• 3-5 years experience in billing, payroll, or AP (preferably in home services or a field-based business)
• Proficiency with QuickBooks and payroll/AP systems like Gusto, ADP, or
• Familiarity with field service software (e.g. Skimmer, Pool Brain, or ServiceTitan) is a plus
• Strong organizational skills and a sharp eye for detail
• Proficiency in Excel or Google Sheets
• Spanish fluency is a plus, though not required

• Base salary of $75,000 - $90,000 , depending on experience
• Performance-based bonus of up to 5% of annual salary
• Health, dental, and vision insurance
• PTO and paid holidays
• Fully remote role (U.S.-based); Pacific or Mountain time zone preferred
• Career growth potential in a high-performing, scaling home services business