Join our team as a Bilingual Store Sales Associate, where you will have the opportunity to connect with both wholesale and retail customers. In this role, you will engage with customers, identify their needs, and provide tailored solutions using Sherwin-Williams products. We are committed to providing exceptional customer service and ensuring our clients leave satisfied.
Your responsibilities will include:
- Ensuring high levels of customer satisfaction through excellent sales service.
- Assisting customers both in person and over the phone by identifying their needs and presenting appropriate products and services.
- Building productive trust relationships with all customers.
- Accurately processing sales transactions in line with company policies.
- Aiming to meet monthly, quarterly, and yearly sales goals.
- Maintaining detailed work order files and formulas.
- Pulling necessary products from the sales floor or warehouse.
- Tinting and mixing products to meet customer specifications.
- Stocking shelves and creating appealing displays.
- Cleaning store equipment to ensure a welcoming environment.
- Loading and unloading delivery trucks as needed.
- Making deliveries when required.
- Keeping assigned areas well-stocked and presentable.
- Staying knowledgeable about available products and options.
- Following inventory control procedures.
- Suggesting innovative ways to improve sales.
For this position, you will work at Store located at 26160 Ingersol Dr, Novi, MI 48375.
Minimum Requirements: - At least eighteen (18) years of age.
- Legally authorized to work in the country without sponsorship.
- Proficient in reading, writing, and communicating in English and Spanish.
- Able to lift and carry materials up to 50 lbs frequently, and occasionally up to 70 lbs.
- Willingness to work scheduled hours, including evenings and weekends.
Preferred Qualifications: - A valid, unrestricted Driver's License.
- A High School diploma or GED.
- At least one (1) year of experience in a delivery, retail, or customer service role.
- Experience in selling paint and paint-related products.
- Familiarity with tinting and mixing equipment.