Our client is seeking dedicated and customer-focused Bilingual Customer Service Representatives to join our remote support team. This is a contract position supporting customer inquiries through phone and CRM systems, ensuring an excellent experience for members and the broader community.
- This position involves sales calls for memberships
- This position will require you to read from a script in Spanish - you MUST be fluent in reading and speaking Spanish
- Pay rate: $22 per hour
Responsibilities:
- Provide professional, friendly customer service via phone and other channels.
- Respond to inquiries about Girl Scout programs, memberships, and services.
- Accurately log interactions and follow-ups in Salesforce or similar CRM systems.
- Work within a rotating schedule that includes evenings and weekends.
- Maintain a positive, solutions-oriented approach with a high level of empathy and efficiency.
- Assist with sales-related inquiries; upselling opportunities may arise.
- Collaborate with team leads to continuously improve service delivery.
Requirements: - Fluent in Spanish and English (verbal and written) - Mandatory
- Customer service experience - Mandatory
- Experience using Salesforce or other CRM systems - Mandatory
- Strong communication skills, both over the phone and in writing.
- Must be flexible and able to work across different time zones.
- Comfortable with remote work technology; GSUSA will provide a laptop.
- Availability to work 30-40 hours per week.
Preferred Qualifications: - Sales experience is a plus.
- Knowledge of Girl Scouts programs or mission is a plus.
- Additional language skills beyond Spanish are a plus.
If you meet the required qualifications and are interested in this role, please apply today.
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About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: and connect with us on Facebook , and LinkedIn .
Opportunity Awaits.