Client: Property Management Company
Role: Bilingual Operations Assistant
Payrate: $26-$28/hr
3 month contract with possible potential to extend
Location: Long Island City, NY
Onsite 5 days a week
Must be Bilingual in Spanish Job Description: Job Title: Property Operations Assistant
Reports to: Community Manager
Job Overview: We are seeking a highly organized and detail-oriented
Property Operations Assistant to join our team. In this role, you will provide essential administrative and operational support for the smooth and efficient management of residential and/or commercial properties. You will assist with daily operations, tenant services, and maintenance coordination to ensure that properties are managed to the highest standards.
Key Responsibilities:
Administrative Support:- Assist with day-to-day administrative tasks, including answering phone calls, responding to emails, and handling tenant inquiries.
- Maintain and update tenant files, lease agreements, and property documentation.
- Prepare and process invoices, payments, and rent collection.
- Assist with the preparation of property reports and records for management.
Tenant Relations:- Serve as a point of contact for tenants and address their needs, concerns, or maintenance requests.
- Coordinate move-ins and move-outs, including conducting property inspections and documenting conditions.
- Help ensure tenant satisfaction by providing timely responses and maintaining positive relationships.
Maintenance and Vendor Coordination:- Coordinate maintenance requests and work orders with vendors and contractors.
- Monitor the completion of maintenance tasks to ensure timely resolution of issues.
- Assist in scheduling and tracking regular property inspections and upkeep.
Lease Administration:- Assist with lease renewals, tenant communications, and processing rental applications.
- Help ensure all lease terms and conditions are adhered to and documented.
- Maintain accurate property and lease records for compliance.
Property Inspections and Reporting:- Assist with routine property inspections to ensure properties are in compliance with safety, maintenance, and cleanliness standards.
- Document and report any issues or violations to the property manager.
General Operations Support:- Help with the preparation of budgets and financial reports.
- Coordinate and assist with property marketing and leasing efforts.
- Perform other administrative or operational tasks as needed.
Qualifications:- High school diploma or equivalent (Associate's or Bachelor's degree preferred).
- Previous experience in property management, real estate, or a related field is a plus.
- Strong organizational and multitasking skills.
- Excellent communication and customer service skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with property management software (e.g., Yardi, AppFolio, Buildium) is a plus.
- Ability to work independently and as part of a team.
- Strong attention to detail and problem-solving abilities.