David Raines Community Health Centers is looking for passionate, qualified applicants to join our team.
Summary of Duties The Bilingual Patient Services Representative II primarily is responsible for patient intake, resignation and collection of co-payments and deductibles. The Bilingual PSR II assists all patients, vendors, visitors, and clinic personnel at their respective location. The Bilingual will rotate on occasion or as necessary, to other DRCHC sites (Bossier, Gilliam, Haynesville, Minden, or Shreveport).
Work Schedule: Monday-Friday, 8am - 5pm, Wednesdays 9am - 6pm varies based on location and operational needs.
Work Experience Requirements: - Assists all patients with intake, registration, collection of payments and/or deductibles to include clinical care and services and healthcare related needs regarding scheduling appointments, follow-ups, referrals, transportation, insurance verification, etc.
- Serve as an Administrative Assistant in generating/completing memos, reports, forms, maintain providers' calendars, ordering supplies and maintenance of the filing system, etc.
- Ensures all confidential personal health information and financial information is entered into computerized system with a high rate of accuracy.
- Comply with all federal and local laws in ensuring patient privacy and DRCHC policies and procedures.
- Performing other duties is described.
Education/Experience Requirements: - High School Diploma or equivalent
- At least three years of patient/customer service experience.
- Must be able to communicate with patients in specific language is identified by the organization.
- At least two years of healthcare background or experience.
WHAT WE OFFER? We offer 11 paid holidays each year, paid time off and extended leave days, discounted services, loan repayment options and continuing education days to name a few. Eligibility for all benefits is based on position and job classification.
WHO WE ARE? DRCHC exist to provide quality, accessible, affordable and comprehensive health care services to all. We have six center locations and twelve school based facilities in five cities throughout Northwest Louisiana and corporate headquarters in Shreveport. DRCHC has a licensed patient pharmacy and a state approved Medicaid application center. We even offer transportation for medical and dental appointments. Our staff work as a team to ensure the mission, vision and purpose of DRCHC is achieved daily.
All applications/resumes are accepted online via or any of the external posting site such as Glassdoor or indeed.