Position Summary:
This role will be responsible for the inbound and outbound servicing of established accounts in both English and Spanish. The Inside Sales Representative will work in a team environment, with outside sales.
Position responsibilities:
The Bilingual Inside Sales Representative generates new and repeat sales by providing product information in a timely manner to increase sales by means of cross-selling and add-on sales
As a Bilingual Inside Sales Representative you will determine customer requirements in order to have specific recommendations and educate customers about products to improve product related sales and customer satisfaction
You will effectively handle customer transactions, including processing service requests, orders, and returns, while also managing and updating electronic customer files
- Proven advanced bilingual skills, both verbal and written in Spanish, Bilingual skills will be tested, candidate must achieve a score of 85% or higher on Profiles language test
Other duties as assigned
Required Education and Experience: