Join Our Team at MasterCorp, Inc At MasterCorp, Inc., we are dedicated to delivering outstanding service and innovative solutions in the hospitality industry. As a leader in our field, we believe in teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace supports growth, creativity, and the opportunity to make a meaningful impact. We are looking for passionate individuals like you to enhance our team and help us achieve exceptional results for our clients.
Kickstart your career with MasterCorp, the leader in housekeeping and hospitality services. Become part of a dedicated team and enjoy competitive pay along with a full benefits package.
What We're Looking For: We seek friendly, enthusiastic, and dedicated individuals who are passionate about hospitality and committed to delivering exceptional service, ensuring that guests feel safe and valued during their stay.
Position Overview: As a Bilingual Hospitality Dispatcher, you will assist and support Supervisors and Housekeepers in maintaining quality and timeliness standards. You will play a key role in ensuring our mission and values are upheld.
Essential Functions: - Answer and coordinate all phone and radio communications.
- Delegate tasks among employees efficiently.
- Record and safely store lost and found items.
- File daily paperwork accurately.
- Maintain a sense of urgency to ensure timely completion of all tasks.
- Assist with linen inventories and supply management as needed.
- Resolve guest complaints promptly and professionally.
- Facilitate guest deliveries as directed.
- Provide assistance to resort guests and owners as required.
Experience and Education Requirements: - Proven ability to communicate effectively with guests, site staff, and associates both in writing and verbally.
- Experience with office equipment operations.
- Basic computer skills are essential.
- Ability to multitask effectively.
- Skilled in making sound decisions.
- Proven planning and scheduling abilities.
- Basic math, reading, and writing skills are required.
- Availability to work weekends and holidays.
MasterCorp, Inc. is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, color, religion, sex, national origin, age, disability, or genetics. Our commitment to nondiscrimination applies to all employment practices and policies.
Thank you for considering a career with MasterCorp, Inc. We eagerly await your application.