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Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
About the Company:
Mountain View Pain Center (MVPC) is a premier comprehensive and multidisciplinary pain group committed to relieving pain and restoring patient function and wellness. Our providers are leaders in their fields and our physicians are double-board certified in Pain Medicine. Our patients experience the unique benefits of a dynamic, physician-led, team approach in pain care that is unmatched. Our services include chiropractic care, massage therapy, acupuncture, physical therapy, interventional pain treatments, medication management and regenerative therapy.
Position Summary:
We are looking to hire a new bilingual front desk receptionist for our busy medical office. A well-organized person is a must for this position as well as the ability to multi-task while maintaining the office flow. Front Desk receptionists greet patients as they walk-in, make them feel welcome, and assist them in coordinating their care with us.
Duties and Responsibilities:
Scheduling patients
Taking payments
Answer phone calls
Make outbound calls to patients that need to reschedule appointments
Check voicemails
Collecting insurance information
Scanning documents
Act as a liaison to improve access to care for patients with limited English proficiency, ensuring they feel supported and understood.
Provide interpretation for patient interactions, including medical appointments, front-desk inquiries, and phone calls, to facilitate clear communication between patients and medical staff.
Ensure translations are accurate, clear, and culturally appropriate, preserving the original intent and tone.
Describe the patient's symptoms to the provider.
Assist with patient education by interpreting medical advice, care instructions, and follow-up details in a way that ensures patient understanding.
Other duties as assigned.
Minimum Experience & Qualifications:
High School diploma or equivalent
Customer service experience a plus
Must have proficient computer/typing skills
Bilingual required (Spanish and English). Must have the ability to communicate medical information between patients and providers.
Schedule:
8 hour shift
Monday to Friday
No weekends
Pay range: $17.00-$19.00/hour
Work Location: In person
Date Posted: 21 April 2025
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