Job Title: Bilingual Freight Inbound Billing Clerk
Contract Period: 1 Year (Onsite), Full-Time, Contract (1 Year)
Location: Santa Ana, CA 92707
Work Hours: 08:30 AM - 5:30 PM (Subject to change)
Compensation: $25.00 - $33.00/hr. D.O.E.
Preferred: Bilingual (Korean)
Job Responsibilities:
- Handle settlements related to freight forwarding operations.
- Maintain and strengthen relationships with customers and carriers through effective and continuous communication.
- Prepare and deliver regular settlement status reports to management, customers, carriers, and headquarters.
- Enhance settlement processes by developing automated solutions to minimize manual tasks.
- Ensure accurate customer billing is processed on or before deadlines in compliance with company policies.
- Manage, analyze, and prepare correction forms for billing adjustments within an access database.
- Review and interpret essential freight documentation to validate charges invoiced and required payments.
- Utilize accounting knowledge and understand how billing functions impact profit and loss.
- Audit carrier freight bills while interpreting tariffs and contracts.
- Utilize internal technologies essential for daily operations.
- Investigate and resolve potential errors and duplicate carrier billing.
- Perform ad-hoc reporting as required.
- Execute other job-related duties as assigned.
Requirements & Qualifications:
- Experience in Accounts Receivable (AR), Accounts Payable (AP), Invoicing, Customer Service in Transportation/Logistics-related fields.
- Bachelor's Degree required and MS Office Suite with Advanced Excel (Pivot Tables & VLOOKUP's).
- Bilingual-Fluent in Korean and English preferred
- Strong problem-solving skills with the ability to quickly assess situations and make informed decisions.
- Excellent written and verbal communication skills for effective interaction across various organizational levels.
- Flexibility to work overtime when necessary.
This is a dynamic role requiring attention to detail, analytical skills, and the ability to adapt to changing business needs. If you meet the qualifications and are eager to contribute to a fast-paced logistics environment, we encourage you to apply.