Salary: $22.43 per hour / $45,196 annually + Additional 10% bilingual differential for applicable skillsets Enhance your earning potential. - $1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details.
- $1,000 completion incentive after successfully completing training and orientation (around 6 months)
- 10% evening differential for applicable shifts
- 20% weekend differential for applicable shifts
At GEICO, when you grow, we grow. If you enjoy problem-solving and helping others, you might be the perfect fit for our team as a
Bilingual Customer Support Specialist. In this role, you'll be the first point of contact for our policyholders, assisting them with billing inquiries, policy modifications, and helpful recommendations. Join us to deliver personalized service and showcase the value of GEICO insurance. If you seek a career rich with growth opportunities, let's chat.
Avanza profesionalmente con una compañía que valora la diversidad y la inclusión. This opportunity is ideal for individuals who prioritize continuous learning. Our
Customer Service Representatives are consistently challenged to expand their knowledge of the insurance industry and our company. GEICO also champions internal promotions, creating abundant opportunities for your professional advancement and recognition for your hard work and dedication.
If you thrive in a fast-paced environment and wish to assist customers with their insurance needs, this is your chance to become part of an exceptional team.
Qualifications & Skills: - Excellent verbal and written communication skills in English and Spanish
- In office position - must commute to 21420 Merchants Way, Katy, TX 77449
- Outstanding customer service skills and/or experience
- Solid computer, grammar and multi-tasking skills
- Ability to thrive in a fast-paced, high-volume call center environment
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Benefits: As an Associate, you will enjoy our Total Rewards Program to help secure your financial future and maintain your health and well-being, which includes:
- Premier Medical, Dental and Vision Insurance with no waiting period
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Assistance
- Paid Training and Licensures
Benefits may vary by location. Benefit eligibility requirements vary and may include length of service.
Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
GEICO's equal employment opportunity policy ensures a fair and equal chance for all associates and job applicants, regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state, and local law. All hiring and promotion decisions are based solely on the qualifications for the job.
GEICO provides reasonable accommodations for qualified individuals with disabilities unless it imposes an undue hardship on the Company. This applies to all applicants and associates, allowing for a productive work environment for all. We do not tolerate bullying or harassment and expect mutual respect among all associates and applicants.