Bilingual (Spanish) Customer Support Representative Salary: $19.06 per hour / $38,405.90 annually
% Bilingual Skill Differential Enhance your earnings. - $1,500 sign-on bonus for individuals with a Personal Lines license - check with your recruiter for more details.
- $1,000 completion incentive after successfully finishing training and orientation (approximately 6 months)
- 10% evening shift differential for applicable shifts
- 20% weekend shift differential for applicable shifts
Your growth contributes to GEICO's growth. If you're a problem solver who enjoys assisting others, you might be the perfect candidate to grow your career with GEICO. We are looking for
Bilingual Customer Support Representatives for our office. In this role, you'll be the first contact for our customers, addressing their billing questions, making policy changes, and providing tailored recommendations. Join us in delivering personalized service that showcases the value of GEICO insurance. If you desire a career rich with advancement opportunities, let's connect.
Participate in professional advancement with a company that values diversity and inclusion.
This opportunity is ideal for individuals who appreciate continuous learning, as our
Customer Support Representatives face the ongoing challenge of expanding their knowledge within the insurance industry and about our company. Moreover, GEICO promotes a culture of internal advancement, offering abundant opportunities to progress professionally and be rewarded for hard work and commitment.
If you thrive in a fast-paced environment and wish to assist our clients with their insurance needs, this is your chance to join a remarkable team.
Qualifications & Skills: - Excellent verbal and written communication skills in both English and Spanish
- In-office position - must commute to 3535 W Pipkin Rd, Lakeland, FL 33811
- Outstanding customer service skills
- Strong computer, grammar, and multitasking abilities
- Comfortable working in a fast-paced, high-volume call center environment
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Benefits: As an Associate, you'll benefit from our Total Rewards Program designed to safeguard your financial future and enhance your health and well-being, including:
- Premier Medical, Dental, and Vision Insurance with no waiting period
- Paid Vacation, Sick, and Parental Leave
- 401(k) Plan
- Tuition Assistance
- Paid Training and Licensures
Benefits may vary by location. Benefit eligibility requirements may include length of service.
Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of hire for coverage to take effect.
The equal employment opportunity policy of the GEICO Companies provides for fair and equal employment opportunities for all associates and job applicants irrespective of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, or genetic information, complying with applicable federal, state, and local law. GEICO hires and promotes individuals based solely on their qualifications for the job.
GEICO provides reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities and to perform essential job functions unless such accommodations would impose undue hardship on the Company. This principle applies to all applicants and associates. GEICO aims to create a work environment that is conducive to productivity, where all associates can utilize their skills to the fullest. We maintain a workplace free from intimidation and harassment, ensuring mutual respect for all associates and applicants.