Join our team as a Bilingual Customer Service Representative, where you'll collaborate with both wholesale and retail customers to understand their needs, address their inquiries regarding Sherwin-Williams products, and recommend the best solutions tailored to them. Your mission is to ensure outstanding customer satisfaction while helping achieve the store's sales goals.
As a Customer Service Representative, you will engage directly with customers, which may include minors, and will handle various payment methods, personal information, and store merchandise. To maintain trust and security, a review of your criminal history will be conducted.
The selected candidate will be expected to work in stores within a 15-mile radius of Store , located at: 5109 N Road 68 Pasco, WA, 99301. This is a FULL-TIME position with a starting pay of $18.25 per hour.
At Sherwin-Williams, we strive to inspire and enhance the world by coloring and protecting what matters. Our innovative paints, coatings, and solutions brighten and fortify our global environment. Your skills and passion fuel our mission, enabling us and our customers to achieve great results. We prioritize stability, growth, and opportunity for our team members.
What We Offer: - Life : Attractive rewards, benefits, and flexibility for your health and well-being.
- Career : A pathway for learning, skill development, and career advancement.
- Connection : A commitment to an inclusive team dedicated to our communities.
Ready to take the first step? Follow these steps:
- Step 1 - Online Application: Locate the role(s) that interest you on our Careers page. Set aside 15 minutes to create your profile.
- Step 2 - Digital Interview: Qualified candidates will be invited to complete a video interview. This will include behavioral-based questions, which you can record at your convenience.
- Step 3 - In-Store Interview: Top candidates will be invited for an in-person interview at a store location.
We are committed to helping our employees and their families live healthier and save smarter. Our offerings include:
- Comprehensive health benefits (medical, dental, and vision coverage)
- Flexible Spending Accounts (FSAs), disability coverage, and retirement plans
- A generous time-off policy including personal leave, parental leave, vacation, and holidays
Minimum Requirements: - Must be at least 18 years old.
- Must be legally authorized to work in the country without sponsorship.
- Proficient in reading, writing, and communicating in both English and Spanish.
- Valid, unrestricted Driver's License.
- Able to lift and carry up to 50 lbs frequently.
- Willingness to work all scheduled hours, including evenings and weekends.
Preferred Qualifications: - High School diploma or GED.
- At least one year of experience in delivery, retail, or customer service.
- Previous experience selling paint and related products.
- Experience operating tinting and mixing equipment.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer, ensuring all candidates receive consideration without discrimination. We encourage applicants with arrest or conviction records in accordance with applicable laws.