Join our team as a Bilingual Customer Service Representative, where you will engage with both wholesale and retail customers to understand their needs and provide exceptional support for Sherwin-Williams products. You will play a vital role in helping customers find the right solutions while ensuring their satisfaction. Our representatives are also responsible for maintaining product quality and visual standards in the store.
Your primary responsibilities will include:
- Delivering outstanding customer service to ensure a positive experience.
- Assisting customers in person and over the phone, determining their needs and recommending appropriate products.
- Establishing trustworthy relationships with both wholesale and retail customers.
- Accurately processing sales transactions in accordance with company policies.
- Aiming to achieve monthly, quarterly, and yearly sales goals.
- Maintaining organized work order files and project specifications.
- Preparing and mixing products to meet customer specifications.
- Restocking shelves and creating appealing displays.
- Cleaning equipment and maintaining a tidy workspace.
- Loading and unloading delivery trucks as needed.
- Assisting with deliveries when required.
- Keeping assigned areas well-stocked and visually appealing.
- Staying knowledgeable about product offerings to assist customers effectively.
- Adhering to inventory control procedures.
- Proposing ideas to improve overall sales performance.
This position is located at Store , 4181 B Tamiami Trail S Space 39B, Venice, FL 34293, and is part-time with up to 28 hours per week. The starting salary is $16.75/hour.
We believe in supporting all employees' growth, regardless of background. Sherwin-Williams actively encourages applications from all qualified individuals, including those with disabilities and Protected Veterans. Be yourself and show us what you can do.
Minimum Requirements: - Must be at least 18 years old.
- Must be legally authorized to work in the country without requiring sponsorship.
- Must be fluent in English and Spanish, both written and spoken.
- Must be able to lift and carry up to 50 lbs frequently and 70 lbs on occasion.
- Availability to work scheduled hours, including evenings and weekends.
Preferred Qualifications: - A valid, unrestricted Driver's License.
- A High School diploma or GED.
- At least one year of experience in retail, delivery, or customer service.
- Previous experience selling paint and related products.
- Experience operating tinting and mixing equipment.