As a Bilingual Customer Service Representative at Sherwin-Williams, you will engage directly with wholesale and retail customers to understand their needs, answer inquiries about our products, and recommend tailored solutions. You will play a vital role in ensuring customer satisfaction and addressing any concerns promptly while keeping updated on our product features. Your contributions will directly influence the client experience and support the achievement of the store's sales goals.
This part-time position is located at Store , 5683 N Swan Rd. Tucson, AZ 85718.
At Sherwin-Williams, we strive to inspire and improve the world through our paints, coatings, and innovative solutions. We recognize that our success is built on the skills and passion of our people. Join us, and you will receive:
- Rewards, benefits, and flexibility to enhance your health and well-being.
- Opportunities to learn, develop new skills, and grow within your career.
- A commitment to an inclusive team that connects with the community.
What to Expect in the Application Process: - Online Application: Visit our Careers page to find roles that interest you. Take 15 minutes to create your profile and submit your application.
- Digital Interview: After application review, qualified candidates will receive an invitation to participate in a digital video interview with behavioral-based questions.
- In-Store Interview: Top candidates will then meet with our recruitment team in-store for a final interview.
We are dedicated to promoting the health and well-being of our employees and their families through a range of comprehensive benefits. Further information regarding potential benefits can be found on our employee benefits site.
Compensation for this role is determined based on various factors, including skills and experience. The stated wage range reflects these considerations but is subject to geographical adjustment.
We welcome applicants with arrest or conviction records in accordance with federal, state, and local laws.
Sherwin-Williams is an Equal Employment Opportunity employer. We are committed to an inclusive environment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status.
Join us in building a thriving future. We will never ask for any payment or sensitive personal information during the recruitment process.
- Deliver exceptional customer service while achieving sales targets.
- Assist customers in person and over the phone by identifying their needs and presenting suitable products and services.
- Build and maintain productive relationships with customers.
- Process sales transactions accurately according to company policies.
- Maintain precise work order files and product formulas.
- Restock shelves and set up product displays.
- Assist with store cleaning and maintain equipment.
- Participate in delivery tasks as needed.
- Stay informed about our products and options available for customers.
- Adhere to inventory control protocols.
Minimum Requirements: - Must be at least 18 years old.
- Authorized to work in the country without needing sponsorship.
- Fluent in English and Spanish, both written and verbal.
- Capable of lifting up to 50 lbs. frequently and up to 70 lbs. occasionally.
- Availability to work flexible hours, including evenings and weekends.
Preferred Qualifications: - A valid, unrestricted Driver's License.
- A high school diploma or GED.
- At least one year of experience in customer service or retail.
- Experience in selling paint or related products.
- Familiarity with tinting and mixing equipment.