Bilingual Customer Service Representative

Bilingual ( English and Spanish) Representatives for our client in Plantation, FL. This position requires you to have great customer service and empathy.

Pay $17

Location: Plantation, FL

Hours: Must be flexible to work 8 hours between 8am-11pm (Will require at least ONE WEEKEND DAY)

Title: Bilingual Customer Service Representative

Job Responsibilities:

• Inbound calls only
• Respond to and own consumer inquiries and issues
• Provide education and status on previously submitted pre-authorizations or pre-determination requests
• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

Requirements:

• Must be bilingual in Spanish and English
• 1 year of customer service experience with the same company
• High School diploma
• Goal-driven and detail oriented

FOR IMMEDIATE CONSIDERATION SENT YOU UPDATED RESUME TO: WITH THE SUBJECT "PLANTATION"