Join our team as a Bilingual Customer Service Representative at Sherwin-Williams. In this role, you will play a vital part in assisting both wholesale and retail customers by addressing their needs, responding to inquiries about our high-quality products, and recommending tailored solutions. Your focus will be on ensuring customer satisfaction while also contributing to the store's sales goals.
You will work at Store , located at: 6650 E 2nd St. Prescott Valley, AZ 86314.
Your responsibilities will include:
- Providing exceptional service to customers both in person and over the phone.
- Building trusting relationships with customers to enhance their experience.
- Accurately processing sales transactions according to company policies.
- Meeting and exceeding sales goals on a regular basis.
- Maintaining organized work order files and product formulas.
- Preparing and mixing products to meet customer specifications.
- Ensuring shelves are stocked and displays are attractive.
- Keeping store equipment clean and in good working order.
- Assisting with deliveries when necessary.
- Staying informed about product offerings and options.
- Adhering to inventory control procedures.
- Providing feedback on sales improvement strategies.
Minimum Requirements: - Must be at least 18 years old.
- Legally authorized to work in the country without sponsorship.
- Ability to read, write, and communicate proficiently in English and Spanish.
- Valid, unrestricted Driver's License.
- Physical ability to lift and carry up to 50 lbs. frequently, up to 70 lbs. on occasion.
- Willingness to work flexible hours, including evenings and weekends.
Preferred Qualifications: - High School diploma or GED.
- One or more years of experience in delivery, retail, or customer service.
- Experience selling paint and related products.
- Experience operating tinting and mixing equipment.
At Sherwin-Williams, we value our employees' growth and health by offering comprehensive benefits. We are committed to creating a rewarding work environment and seek passionate individuals to join our team.