Bilingual Customer Service Representative

Job Description

Insight Global seeks a remote bilingual customer service rep, fluent in English and Japanese, for Sunday-Thursday, 4 PM-12:30 AM PST. Responsibilities include support, troubleshooting, proactive outreach, and relationship management. Experience in sales and customer service required.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form . The EEOC "Know Your Rights" Poster is available here .

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Skills and Requirements

Fluency in both English and Japanese, with the ability to communicate effectively in both languages - Both written and verbal.

Minimum 2 years of experience in a sales, customer service, or customer success role. - Customer service experience preferably in a technology environment. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .