Customer Service Representative - Bilingual Competitive pay ranging from $25 to $28 per hour with substantial opportunities for advancement. Location: Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 If you're passionate about helping others, Uline wants you as part of our team. As a Bilingual Customer Service Representative, you'll examine order details to provide an exceptional experience. Our continuous growth and dedication to our employees means you can enjoy stability and ample career advancement opportunities.
Work Hours: Various on-site shifts available.
Key Responsibilities - Efficiently process customer orders and inquiries in a collaborative call center environment using cutting-edge technology.
- Interact with customers via phone, email, and chat, ensuring clear communication.
- Assist customers in navigating Uline's website and placing orders online.
- Become a knowledgeable resource on our products and solutions. We'll provide you with the training needed to swiftly and confidently address product, pricing, and shipping questions.
Qualifications - High school diploma or equivalent is required; bachelor's degree is preferred.
- Previous customer service experience is a plus, but we provide training to help you deliver top-notch service.
- Bilingual (English/Spanish) with fluency in both written and spoken forms is essential.
Benefits - Comprehensive health insurance and a 401(k) plan with a 6% employer match, starting on day one.
- Various bonus programs to reward your hard work.
- Paid holidays and generous paid time off to recharge.
- Tuition Assistance Program aimed at supporting your continuous professional education.
Employee Advantages - Access to pristine, modern facilities designed for your comfort.
- First-class fitness center available to all employees.
- Beautifully maintained walking trails for leisurely breaks outdoors.
About Uline As a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, Uline takes pride in our dedicated team of over 9,000 employees across 13 locations.
Uline is a drug-free workplace.
EEO/AA Employer/Vet/Disabled