Company Description
At State Farm , our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. For the past 90+ years, State Farm agents have built and maintained lasting customer relationships, serving customers across the United States. Joining State Farm as a Bilingual Customer Service Representative offers an opportunity to align with a respected company.
Role Description
This is a full-time on-site role as a Bilingual Spanish Customer Service Representative located in the Bronx, NY. The role involves providing exceptional customer service, support, and ensuring customer satisfaction and experience on a daily basis. Traci Menes State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. If you are energetic, goal-oriented, and sales minded, we are excited to harness your talents in this rewarding opportunity to build your career.
Responsibilities
- Develop and market leads, identify customer needs, and market appropriate products and services.
- Work alongside your agency's team to ensure successful long-lasting customer relations.
- Cross-selling and upselling State Farm products to maximize customer benefits.
- Ability to multitask, problem-solve, and work in a fast-paced environment
- Ability to make presentations to potential customers
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid Time Off
- Training & development
- Growth opportunity with valuable experience
Qualifications
- Sales experience preferred
- Successful track record of meeting sales goals/quotas preferred
- Prior experience in enhancing Customer Experience
- Strong communication skills and fluency in English and Spanish
- Property & Casualty license or ability to obtain fast
- Life & Health license or ability to obtain fast