Bilingual Customer Service Consultant Japanese Speaking only

Job Description Job Description

We're Hiring: Bi-lingual Customer Service Consultant (Japanese/English) New York, NY

Russell Tobin is currently seeking a Bi-lingual customer service consultant - New York, NY to support our client. This is an excellent opportunity to work with a dynamic team and gain valuable experience in the banking operations industry. Potential to extend or convert for the right candidate. Apply today for consideration.

Job title: Bi-lingual customer service consultant
Location: New York, NY 10020

Duration: 7 months

Pay rate: $25/hour - $28.74/hour

Position Description:

Once training is complete, 3 days in office, two days remote

This role will serve as the primary liaison to all clients for the client Website. This role requires reading and responding to client inquiries in Japanese and English, organizing applications for users of the website, and tracking the setup of each web ID.
A successful candidate will have strong organizational skills and be able to work independently to organize and track client requests.
Familiarity with finance and transactional banking will be very helpful.
Other ad hoc tasks, including providing backup support for FX hedging and other managing custody-related inquiries. Proficiency with Excel also a plus.
3-4 years experience

Education:
Bachelors Degree

Benefits Disclosure

"Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors."