Our client, a dynamic leader in the customer service industry, is seeking a Bilingual Call Center Rep to join their team. As a Bilingual Call Center Rep, you will be part of the Customer Support Department supporting our dedicated team of service professionals. The ideal candidate will have excellent communication skills, a strong customer service orientation, and the ability to work effectively in a fast-paced environment, which will align successfully in the organization.
Job Title: Bilingual Call Center Rep
Location: Palm Desert, CA
Pay Range: $21.25 per hour
What's the Job? - Provide exceptional customer service by addressing inquiries and resolving issues via phone.
- Communicate effectively in both English and another language to assist a diverse customer base.
- Document customer interactions and maintain accurate records in the system.
- Collaborate with team members to enhance service delivery and customer satisfaction.
- Participate in training sessions to improve product knowledge and service skills.
What's Needed? - Fluency in English and Spanish.
- Strong verbal communication skills and a friendly demeanor.
- Ability to handle high call volumes while maintaining professionalism.
- Basic computer skills and experience with customer service software.
- A positive attitude and a willingness to learn.
What's in it for me? - Opportunity to work in a supportive and inclusive environment.
- Gain valuable experience in the customer service field.
- Develop your communication and problem-solving skills.
- Be part of a team that values diversity and collaboration.
- Potential for career advancement within the organization.
Upon completion of waiting period associates are eligible for: - Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you.
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.