CornerStone Staffing has partnered with a customer in the architectural business who is in need of Bilingual Customer Service Professional. This is a Direct Hire opening that will start immediately
Job Title: Bilingual Call Center Rep
Location: Dallas, TX
Pay: $20 - $22/hr based on experience
Schedule: Monday - Friday, 10:00AM - 7PM, some Saturdays
Job Description:
- Answer inbound phone calls averaging 75-100 calls a day during peak season
- Process inbound sales orders offering help with selection when needed and monitoring orders for errors
- Answer emails from customers regarding product information
- Some outbound calling during slow season
Requirements:
- Friendly, outgoing, customer service oriented salesperson
- Good written and oral communication skills
- Able to handle call center averaging 75-150 calls a day during peak season
- Typing 40-50 wpm, proficient 10 key by touch
- Basic computer skills - Outlook, Word, Excel
- JDE knowledge a plus but not required
- Fence/stair rail/steel product knowledge a plus but not required
- Bilingual Spanish is required
- Must have stable work history - no job hoppers
Application Process Includes:
- Drug testing
- Background check