Position Overview
Ultimate Staffing is hiring a Bilingual Customer Account Coordinator for a dynamic logistics and customer service team based in Fort Lauderdale. This full-time, onsite role is perfect for someone who thrives in a fast-paced environment and enjoys keeping operations running smoothly behind the scenes. If you're detail-oriented, highly organized, and fluent in English and Spanish, this could be a great fit for you.
Responsibilities
As a key liaison between internal teams and customers, you'll help manage the full order cycle-from processing and documentation to shipping and issue resolution. You'll play a vital role in ensuring orders are accurate, timelines are met, and customers receive exceptional service at every step.
Key responsibilities include:
- Entering and tracking orders using an ERP system (experience with M3 or similar a plus)
- Verifying product availability, shipping timelines, and pricing details with customers
- Communicating order updates, tracking numbers, and invoices clearly and promptly
- Preparing and auditing export documents for compliance with international regulations
- Partnering with operations and warehouse teams to resolve any claims or shipment issues
- Maintaining accurate records and supporting inventory audits
- Collaborating with sales to ensure custom pricing, project codes, and special requests are documented properly
Qualifications:
- Fluent in both English and Spanish (Portuguese is a bonus.)
- Experienced in customer service, order processing, or administrative operations (2+ years preferred)
- Comfortable using Microsoft Office and ERP platforms
- Known for your attention to detail, follow-through, and ability to juggle multiple priorities
- A strong communicator who enjoys solving problems and supporting others
Why You'll Love This Role
- Competitive hourly pay between $20-$23/hour
- Comprehensive benefits package including medical, dental, vision, 401(k), and PTO
- Opportunity to work with a supportive, collaborative team
- Eligible for a flexible schedule (1 day remote/week) after six months
If you're ready to bring your bilingual skills and operational savvy to a company where your work makes a daily impact, apply today.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.