Shape Employee Benefits and Drive Wellness at a leader in the travel industry. Join
arrivia, a dynamic leader in travel solutions, and play a key role in optimizing our comprehensive U.S. employee benefits programs. We're seeking a proactive and experienced
Benefits Specialist to contribute to the strategic administration and compliance of our benefits offerings. If you have a strong foundation in multi-state benefits (especially California), a proven track record in managing open enrollment, and expertise in leave administration, with an interest in contributing to 401(k) oversight, this is an exciting opportunity to elevate your career within a supportive and innovative company. You'll contribute to ensuring our employees receive comprehensive and compliant benefits support, all while enjoying fantastic travel perks and a rewarding work environment.
Key Responsibilities:- Multi-State Benefits Management & Compliance: Administer complex aspects of employee benefits programs across multiple states, ensuring deep understanding and application of California-specific regulations and compliance requirements.
- Strategic Open Enrollment Execution: Lead key components of the annual open enrollment process, including communication strategy support, system configuration oversight, and complex employee issue resolution.
- Advanced Leave of Absence Administration & Analysis: Manage and oversee the processing of various leave requests (e.g., FMLA, disability, personal leave), ensuring compliance and identifying trends for potential policy improvements.
- Complex Benefits Enrollment & Vendor Liaison: Manage intricate employee enrollments, changes, and terminations in benefit plans, serving as a key point of contact with benefit vendors to resolve escalated issues and ensure smooth operations.
- Expert Employee Consultation & Issue Resolution: Serve as a knowledgeable resource for complex employee benefits inquiries, providing in-depth explanations and resolving escalated issues with minimal guidance.
- Vendor Relationship Support & Performance Monitoring: Collaborate with benefit vendors on eligibility, issue resolution, and assist in monitoring vendor performance against service level agreements.
- Data Integrity & Reporting: Maintain meticulous and accurate employee benefits records and contribute to the development of benefits-related reports for analysis and compliance purposes.
- Compliance & Process Improvement: Ensure adherence to established procedures, proactively identify potential compliance risks, and contribute to the development and implementation of process improvements.
- 401(k) Administration Support: Participate in the review of 401(k) contributions, assist with loan processing, and support the annual audit and compliance activities.
Requirements:- 2-4 years of progressive experience in benefits administration or as a benefits specialist.
- Demonstrated expertise in administering benefits in a multi-state environment, with in-depth knowledge of California benefits regulations.
- Proven experience in leading significant aspects of the annual open enrollment process.
- Strong understanding and practical application of leave of absence administration, including federal and state-specific leave laws.
- Solid experience processing complex employee benefits enrollments, changes, and terminations, including troubleshooting vendor-related issues.
- Exceptional attention to detail, strong organizational and analytical skills, and the ability to manage highly confidential information.
- Excellent verbal and written communication and interpersonal skills with a proactive and solutions-oriented approach.
- Advanced proficiency in HRIS systems and Microsoft Office Suite, with the ability to leverage technology for efficiency.
- Familiarity and some working knowledge of 401(k) plan administration and compliance.
- Strong ability to interpret complex benefits policies, procedures, and regulations.
Perks & Benefits:- Unlimited Paid Time Off (PTO)
- Terrific travel rates and discounts
- Comprehensive medical, dental, and vision insurance
- 401k matching program.
- And more.
About arrivia: Welcome to
arrivia, where we're transforming travel experiences. With over 75 years of combined expertise, we've united ICE, SOR Technology, and WMPH Vacations to create a global leader in travel solutions. We're passionate about innovation, customer-centricity, and fostering a diverse and inclusive environment. Join us as we continue to redefine the travel industry.
Equal Opportunity Employer
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