Benefits Specialist

We are currently looking for a Full Time Benefits Specialist to join our Benefits Leave team located at the Carl Albert Service Center working .

Summary:

Performs a full range of specialized support and assistance related to operation the Benefits Division of the Chickasaw Nation overseeing the allocation of employee benefits package

Responsibilities:
Job functions may include the following:
Must have broad knowledge of insurance and leave processes as well as the ability to explain plans to employees
Ensures that employees receive the proper benefits with accurate data entry into the HRIS
Assist with orientation of new employees regarding insurance benefits including presenting at new hire orientation
Addresses employee inquiries about insurance and leave programs.
Assist with employee billing and claims issues, and how to read correspondence from the insurance carrier (EOBs) to make sure they have been paid correctly.
Provides leave application to qualifying employees
Acts as a liaison between employee, carrier and service providers as necessary
Mails and maintains employee correspondence
Maintains electronic files and records of individual employee benefits
Makes updates or alterations to existing employee's benefits as necessary
Participate in annual open enrollment process including preparing, distributing, and receiving materials and forms
Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
Completes all training and development requirements and participates in continuing education opportunities
Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
Performs all other duties as assigned

Competencies:
Essential:
Ability to build and maintain effective working relationships with state, tribal, and local agencies
Able to follow instructions, both written and oral
Able to adhere to all scheduling and attendance requirements
Maintains strict confidentiality in all matters
Must be able to exert analytical and critical thinking skill
Must be detail-oriented
Ability to work independently
Honesty, truthfulness, reliability, accountability
Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
Administration of insurance health systems
Ability to multitask
Organizes work and assigned area logically and orderly
Establishes professional working relationships as appropriate
Works well within a team
Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Writes effective communications with team, departments, guests and management

Skills:
Essential:
Must be familiar with the Microsoft Office Suite of products
Printers and scanners

Experience:
Essential:
1 year directly related experience

Education:

Nonessential:
Bachelors Other

Nonessential:
In Business or related field.

Credentials:
Essential:
Standard Driver's License
Pass general background check
Gaming license or permit as required by assigned position

Working Conditions:
Essential:
Works in an office setting
Communications phone, computer
Communications written, verbal
May be required to assist individuals with unmanaged emotions
Use computer up to 75% of shift
Pass pre-employment drug test
May work where cigarette smoking occurs
Noisy
Requires light travel
Sometimes bend, kneel, stoop, push, reach
Sometimes lift and or carry up to 25 lbs