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Job Description
Benefits Program Manager
Onsite
Contract for 3 months, could extend
Must Have:
Bachelor's degree in Human Resources or related field preferred
Minimum of 5 years of benefits experience
Microsoft Office proficiency required
Under administrative direction from the Senior Manager, analyzes designs, plans, and implements benefit programs, policies and procedures. Responsible for ensuring programs meet employee needs, comply with legal requirements and are administered in a consistent responsive manner. Assures the effective use of HRIS in managing benefit enrollment/participation and relies on experience and judgement to plan and accomplish goals.
Key Responsibilities
Collaborates with supervisor on the design and planning of the Lab's benefit programs and implementation including: medical, dental, vision, group basic and supplemental life insurance, retiree plan, 403(b), 457(b) retirement plans, a legacy defined benefit plan, health savings and flexible spending health care and dependent care accounts.
Presents at the benefits new hire orientation
Analyzes utilization data and provides recommendations for Health & Wellness Program initiatives.
Analyzes and provides audited data for 403b retirement plan audit request and applicable non-discrimination testing for FSAs and 5500s.
Conducts appropriate audit of all benefit invoices to ensure alignment with budget and creates benefit POs.
Responsible for ACA filings for all medical plans including 1095C mailings
Responsible for enrollment and administration of 457(f) and all executive disability and life insurance plans.
Responsible for administering the Lab's review process for employee contested denied claims.
Collaborates with Leaves and Wellness teams in resolving employee issues or implementing best practices where functional areas align such as COBRA, FMLA and EAP.
Review and manage Stop loss notices.
Serves on benefits customer service team and responds to employee inquiries via case system. Also serves as escalation point for benefit issues resulting from plan encounters from senior benefits specialist.
Continuously reviews benefit processes and systems and proposes best practice to create efficiency where applicable.
Manages benefit plan configurations and testing in Workday alongside Benefit Specialist
Collaborates with supervisor in planning and implementing annual open enrollment and benefit fairs.
Serves as secretary for the Retirement Committee.
Consults and advises employees and retirees on eligibility provisions and other matters related to benefits including employee advocacy as needed.
Coordinates and oversees alongside the senior benefits specialist, open enrollment processing, testing, corrections, builds, special inputs and troubleshooting.
Maintains a strong working relationship with HRIS staff to coordinate information management.
Responsible for limited employee benefits communication
Provides input for presentations.
Performs other adhoc responsibilities as assigned.
Knowledge, Skills, and Abilities
BS Degree required. Master's preferred
Considerable knowledge of benefits and pension administration, FMLA and COBRA regulation and requirements.
Expertise in benefit database administration and employee benefit records management.
At least four to six years progressive benefits work experience including plan design, analysis and administration.
Must have good organizational and analytical skills.
Ability to complete complex administrative tasks and prepare presentations to managers and employees as required.
Ability to listen and ascertain the needs of employees; ability to plan, organize and facilitate meetings.
Able to build effective working relationships across the organization and externally to get things done.
Able to communicate effectively with others in writing and verbally. Good time management skills with ability to multitask when needed.
Team player and able to function effectively in a complex production/research environment and a demonstrated ability to openness to new ideas and approaches.
Ability to work with confidential information
Interpersonal relationship skills sufficient to allow incumbent to work in a high-profile environment requiring discretion, judgment, tact, and diplomacy
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The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
Date Posted: 04 June 2025
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