Reporting directly to the VP/Director of Health & Wellness, the Benefits Manager will execute on the defined strategy , assist with planning, manage benefits and Leave/ADA Administration, and implementation of other benefit programs and policies in support of OneMain's comprehensive reward programs that attract, retain and motivate top talent. The Benefits Manager is accountable for health benefit and leave programs covering over 9,000 team members located throughout the US and a small operation in Canada. As a member of the HR team, the Benefits Manager supports a positive team member experience through effective information delivery, empathetic support, resource education and manager support.
This leadership role collaborates with HR leadership, partners with internal stakeholders, the benefits team and third-party vendors to execute and administer short and long-term strategies which provide value to employees and are cost effective for the organization. The ideal candidate will demonstrate the ability to provide consultative guidance within the organization, possess excellent follow-up and follow-through, sense of urgency, communication and problem resolution skills.
Location: Hybrid Schedule - Fort Worth, TX
The Role
Administer all aspects of employee benefits including planning, implementation, regulatory compliance, communication, training/education, and administration of programs.
Drive the Leave of absence and ADA administration function ensuring compliance in a multi-state environment, developing progressive tools, guides and resources for consistency and maintaining a positive employee experience.
Manage a team of leave specialists and ADA subject matter experts to compliantly administer workplace accommodations, leave processes and workers compensation in partnership with third party vendors (Disability, FMLA, parental leave, etc.).
Manage complex cases requiring nuanced interpretation of eligibility and compliance for various scenarios, including state-specific leaves and workers' compensation while providing proactive and pragmatic solutions.
Attracts and evolves a high performing team. Provides actionable performance feedback and meaningful coaching.
Automate and improve the accommodation process associated with ADA and PWFA using our HRIS systems.
Leads projects with key partners to execute upon new state laws, new benefit programs or annual enrollment. Serves as subject matter expert on total rewards initiatives for cross functional projects.
Monitors enrollment and utilization of benefit programs, including self-insured and fully insured plans, leave/disability programs and wellness programs and initiatives, ensuring compliance and controlling costs.
Serve as a liaison with insurance carriers, vendors on various matters such as health and welfare plan design, plan coverage, plan renewals, materials, and program performance and leave administration.
Develops and analyzes key performance indicators and metrics to identify trends and opportunities to enhance programs. Reconciles pay or benefits data.
Develops innovative solutions, or process improvements to create internal efficiencies or enhance the employee experience.
Requirements
Bachelor's degree or equivalent experience
5 years of HR leadership experience in benefits administration, leave administration or HR Operations role
3+ yrs experience leading leave administration programs in a multi-state environment.
Strong understanding of employment laws such as ERISA, COBRA, FMLA, ADA, PWFA, HIPPA, ACA and other federal and state laws covering leaves/state disability programs or benefits.
Strong analytical skills with the ability to solve complex problems, reconcile data and develop creative solutions.
Excellent verbal and written communication skills and ability to work collaboratively with cross-functional teams; Possess ability to remain tactful, calm and persuasive in complex situations.
Organized and able to handle multiple tasks and projects simultaneously in a fast-paced high-volume environment.
Expertise in plan administration, development, implementation, and training of current programs.
Strong ability to read a situation, navigate sensitivities and find creative solutions to workplace accommodations or return to work solutions, while interpreting applicable law.
A strong sense of ownership and accountability for your area and an understanding of how it fits into the larger, enterprise experience.
A positive outlook and a flexible mindset that works well in a dynamic, growth-oriented environment where you'll need to pivot when things don't go as planned.
Advanced skills with Excel and Powerpoint.
Stays abreast of industry related activities, state/federal laws pertaining to benefits accommodations and leave administration.
Preferred:
Professional certification in human resources, benefits or leaves
Experience consulting within a dispersed workforce
Workday or other HRIS systems experience