At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join the Broadridge team.
We are searching for a Benefits Analyst to support the US Benefits team with the delivery and administration of Health and Welfare, Disability, Leave and ancillary benefit programs for the organization. This NYC metro area role serves as the liaison between HR Solutions, associates, managers, vendors, and HR Business Partners providing a high-level of customer service. This role resolves participant issues/concerns, conducts root cause analysis, and makes recommendations to improve workflows and operating procedures. In addition to general benefits administration, this role will have a secondary focus on assisting with the delivery of leave administration policies for the organization, including accuracy of information transmitted for payroll processing.
This is a temporary contract position expected to last 4 months, with the potential to go permanent. We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means youll be assigned to a Broadridge officeandgiven the flexibility to work remotely.
Responsibilities:
- First line of contact for research and resolution of complex escalated participant issues, collaborate with internal and external benefits stakeholders, the HR Operations team and HR partners for problem identification and resolution
- Provide guidance and operational support for benefits program including but not limited to benefit plan features, policy interpretation, payroll deductions, member inquiries, invoice processing and communications
- Coordinate the Broadridge benefits programs with the companys outsourced vendors according to plan guidelines, federal and state regulation, and established company practices
- Monitors/audits vendor partner interfaces for data integrity including data research, analysis, and testing support
- Handles the production of ongoing reports, extraction of various vendor reports and preparation of required reporting for plan administration and compliance requirements
- Responsible to maintain related process workflows and standard operating procedures, while looking for ongoing process improvement opportunities
- Support project management of department projects and activities, as needed
- Remain current on related local, state, and federal law changes as they relate to benefits, including time off and leave management
- Work with outsourced vendors and Broadridge Payroll to ensure salary continuation and third party off-sets are accurately applied
- Responsible for communication with the associate, manager, Human Resources, and/or any third-party leave administrator during the duration of an associates leave as needed
Qualifications:
- Minimum of 3 years of experience in benefits administration for a medium to large workforce
- Knowledge of multi-state leave requirements and processing
- Experience with ADP Payroll (EV5) and advice to pay process, Workday HRIS, Service Now or similar case tracking system is preferred
- Knowledge of ERISA and other legal requirements related to benefits administration
- Experience with HR and Benefits systems and reporting
- Bachelors degree
- Certified Employee Benefits Specialist (CEBS) or other Benefits credentialing desirable
- Ability to identify issues, recommend solutions, and identify potential mitigation strategies including driving simplification and focusing on continuous improvement
- Strong attention to detail, follow-up, and sense of urgency
- Able to work independently, proactive in nature and assumes a sense of ownership of responsibilities
- Ability to work with highly sensitive and confidential material
- Ability to handle multiple deliverables in a fast-paced environment with competing priorities
- Strong interpersonal, written, and verbal communication skills
- Interact with internal/external vendors, peers, and managers in a collaborative and professional manner, encouraging teamwork and trust
- Curious, problem-solving approach, seeking to apply critical thinking and analytical skills to identify and solve issues
- Computer proficiency including MS Word, PowerPoint and Advanced Excel skills (v-look ups, pivot tables, etc.)
- Experience with Workday HRIS, ADP Payroll (EV5), and/or ServiceNow a plus
The pay rate for this position is $45.00 - $55.00 per hour. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.
US applicants: Clickhere to view the EEOC " Know Your Rights " poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at or by sending an email to .
Broadridge Financial Solutions, Inc. (NYSE: BR) , is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference . Our unique culture is guided by the Service-Profit Chainthe idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications . A certified Great Place to Work, Broadridge is part of the S&P 500 Index, employing over 14,000 associates in 21 countries.
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Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive , and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.
We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.