POSITION SUMMARY
The Behavioral Health Support Coordinator will be responsible for assisting our clinic with assessments ordered for Behavioral Health.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
• Receive orders from providers for Mental Health assessments
• Contact Patients to conduct Mental Health Assessments
• Input results into excel spreadsheet and then upload them to patient's chart.
• Report any possible harm triggers to managers/providers promptly.
• Send correspondence to outside providers when requested
• Work on any projects related to BH as given.
• Perform other duties as assigned
• Further education as needed When new assessments are proposed)
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
• High School Diploma/ Associates preferred
• Possess an ability to function in a high stress, physically demanding setting
• Knowledge of healthcare regulations and preventative measures (HIPAA confidentiality, infection spread, etc.)
• Previous experience in high stress customer service interaction preferred
• Exemplary customer service experience including client relationships and job knowledge
• Excellent oral and written communication skills
• Ability to exercise manual dexterity, control precision and arm-hand steadiness accurately
• Ability to be empathetic with patients; ability to maintain confidentiality
• Must be willing to travel as needed
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up
to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
NOTE
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.