Our client is seeking a Salon Receptionist to join their Soho location. This is a temp to perm role.
Hours: 10am-8 pm, 3 days/ week. Typically, Mondays & Thursdays are priority.
Responsibilities:
- Greet every guest warmly and professionally
- Check clients in and out accurately and efficiently
- Handle appointment confirmations, rescheduling, and cancellations
- Answer phones, respond to voicemails, texts, and emails promptly
- Provide knowledgeable information about services, stylists, pricing, and timing
- Maintain a calm, welcoming front-of-house energy at all times
- Manage daily and future appointment bookings across all service providers
- Prevent and resolve scheduling conflicts (e.g., overlapping color and cut appointments)
- Monitor wait times and notify stylists if clients are late or early
- Manage waitlists and last-minute cancellations to optimize bookings
- Help enforce daily systems: clean-up, retail displays, timing, booking protocols
- Track and flag consistent behavior issues (lateness, overbookings, tone with clients)
- Relay feedback from clients or coworkers to staff or manager tactfully
Qualifications:
Minimum 1-2 years of experience in a salon or administrative role in the beauty industry
Proven ability to stay organized and calm in a fast-moving, creative setting
Deep understanding of salon culture and workflow
Tech-savvy with experience using salon scheduling systems (Boulevard)
Punctual, reliable, and proactive by nature
Please submit your Resume to apply.
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