The Portland Regency Hotel & Spa is looking for
Bartenders/Servers to join our team. A beautiful Historic Hotel of America located in the heart of Portland's Old Port District.
Schedule: four days a week, approximately 25-35 hours a week. (nights, days, weekends and holidays a must)
Full-Time benefits include Medical, Dental, Life and Short-Term Disability insurances, Holidays, and PTO.
Part-Time benefits include Sick Time.
All employees receive HHA Discounts, Fitness Center use, Uniform, Parking and Employee Meal. 401k plan with a match after one year.
Summary: To professionally greet Armory/Cafe guests and to sell, prepare and serve cocktails and light fare in an efficient, friendly and professional manner.
Essential Duties and Responsibilities: include the following, but other duties may be assigned.
- To pour and serve consistent, quality beverages and cocktails to all guests.
- To have knowledge of drink recipes and presentation of all drinks offered in the Armory and Cafe and to have through knowledge of products available.
- Responsible for all cash, credit and room charge transactions and be responsible for the individual bank for your shift.
- To have knowledge of currant and expired packages and gift certificates. All checks must be opened and closed properly, and correct drop procedures followed.
- To monitor all guest's alcohol consumption and be sure not to over serve. To have the ability, knowledge and confidence to curtail any situations involving intoxication promptly and effectively. Do not hesitate to call for assistance if you feel it is warranted.
- When interacting with a dissatisfied guest, politely apologize and offer to seek the assistance of a manager if you feel it necessary.
- Maintain a high level of cleanliness and organization in the Lounge and Cafe, behind the Bar, and in the back workstation by completing all side work and stocking, as well as daily cleaning duties all of which are outlined on the daily side work sheets. The Bar is to be left clean, well-stocked and ready to go for the next shift.
- To perform any other related duties as assigned by the Department Manager or General Manager.
- To know and obey all Maine State Liquor laws regarding the sale, consumption, and service for alcohol.
- To assist in the training of new employees.
- To practice safe kitchen procedures when serving food.
- To become proficient with the computer system used in the Armory Lounge and Cafe.
- Responsible for attending all meetings scheduled by your manager.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required by this position.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals is required. Also required is the ability to compute rate, ratio, and percentages using units of American money and weight measurement, volume, and distance.
Certificates, Licenses, Registrations: TIPS Certification.
Education and/or Experience: High school diploma or general education degree (GED); or 1-year related experience and/or training; or equivalent combination of education and experience.
Language Skills: The ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in required. Also required is the ability to write routine reports and correspondence. Lastly the ability to speak effectively before groups of customers or employees of this organization shall be required as well. Must speak upper-level moderate English.