Position Summary: The Banquet Server will play a vital role in executing flawless banquet events, from elegant weddings to corporate gatherings. This role requires professionalism, efficiency, and a guest-first attitude to ensure that every event runs smoothly and exceeds expectations. This role will work closely with the banquet team to deliver high-quality food and beverage service while maintaining Ivy Hospitality's commitment to excellence.
Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Provide attentive and friendly service during banquet events, ensuring an exceptional guest experience.
- Set up banquet rooms and tables according to Banquet Event Orders (BEOs), including linens, silverware, glassware, and centerpieces.
- Serve food and beverages in a timely and professional manner, ensuring proper course timing and presentation.
- Anticipate guest needs and respond promptly to requests, addressing any concerns with professionalism and efficiency.
- Maintain a polished and professional appearance, following all uniform and grooming standards.
- Assist with buffet setups, plated service, and action stations as required.
- Clear tables, remove dishes, and reset spaces efficiently to maintain a clean and organized event environment.
- Work collaboratively with the banquet and culinary teams to ensure smooth execution of events.
- Follow all food safety, sanitation, and responsible alcohol service guidelines.
- Support post-event breakdown, including cleaning and storing banquet equipment and resetting event spaces.
- Maintain accurate historical records and ensure that all financial transactions comply with federal, state, and local legal requirements.
Qualifications: Education: High school diploma or equivalent preferred.
Experience: Prior banquet or restaurant serving experience preferred but not required.
Excellent communication and interpersonal skills, with a passion for delivering outstanding guest service.
Ability to carry heavy trays, lift up to 50 lbs, and stand/walk for extended periods.
Strong teamwork and multitasking abilities in a fast-paced event setting.
Knowledge of banquet service styles, including plated, buffet, and cocktail receptions, is a plus.
Flexible schedule, including evenings, weekends, and holidays, based on event needs.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.