Job Summary: Water's Edge Banquet Center is looking for a proactive and detail-oriented Part-Time Banquet Operations Specialist to help manage our diverse events. In this role, you'll play a critical part in managing events in the facility, from initial planning stages to day-of execution, ensuring smooth operations and exceptional customer satisfaction. Your expertise will contribute to creating unforgettable experiences for clients while maximizing the success and efficiency of the banquet center.
Normal Shift: Tues, Thur-Sun; 4:00 p.m.- 12:30 a.m. Including holidays (Shifts will vary based on event schedule)
Essential Functions: - Assist in the planning of work schedules for events at Water's Edge Banquet Center.
- Actively participate in day-of-event operations, managing room setups, beverage services, rental needs, and client/vendor access to the banquet center.
- Participate as part of a team to ensure positive customer/event experiences and maximum event revenues.
- Ensure top-tier customer service, providing timely and accurate information to clients, vendors, and event planners.
- Maintain compliance with City accounting and purchasing policies for all vendor contracts and purchases.
- Keep detailed event records, including reports and documentation for Water's Edge Banquet Center.
- Assist with inventory ordering, and management of materials and supplies for the banquet facility.
- Assist the Event Marketing & Sales Specialist by serving as an additional backup for sales, tours, venue bookings, and organizing events as required and outlined by the Sales Department.
- Serve as an additional point of contact for prospective clients as well as booked clients.
- Perform other job-related work as assigned.
- Perform effectively under pressure and multi-task efficiently
Minimum Requirements: - Must be a US citizen or lawfully authorized alien worker.
- Associate's degree in Hospitality Management or other related field of study or two (2) years of applicable experience, or any equivalent combination of education and experience.
- Serv-Safe certification or obtain within one (1) year.
- First Aid and CPR/AED certification or obtain within one (1) year.
- Excellent communication skills, both written and verbal.
- Proficient with online social media.
- Working knowledge of word processing, spreadsheets and databases (i.e. Microsoft 365, Google Workspace, Canva).
- Must be at least twenty-one (21) years old.
- Must be able to work nights, weekends and holidays.
- Must be able to physically participate in banquet center setups, projects and operations.
Why Join Us: At Water's Edge Banquet Center, we pride ourselves on fostering a collaborative and supportive work environment. You will have the opportunity to be a part of exciting and varied events, working with a team that values creativity, customer service, and operational excellence. This role offers the perfect blend of hands-on event management and the chance to develop your skills in a dynamic setting.
Apply Today. If you're passionate about event sales and operations, have an eye for detail, and are excited about working in a fast-paced environment, we want to hear from you. Apply today to become a Banquet Operations Specialist at Water's Edge Banquet Center and take the next step in your event management career.
All candidates for this position will be subject to a comprehensive background check and drug screening. Employment is contingent upon successful completion of these checks. The City is committed to maintaining a safe and drug-free work environment and requires all employees to adhere to these standards.