Banquet Captain
$23.00 hour + tips Part time Variable hours/days (must have a valid Driver's License)
- Oversee catered functions, in-house and off-site.
- Responsible for making the function space visually appealing and presenting the menu offering for the event
- Responsible for consistently implementing the service standards and operating procedures in the banquet and catering service
- Provide excellent customer service and ensure customer needs are met
- Provide unique and creative ideas to enhance meetings & group experience
- Should possess in-depth knowledge of food and beverage preparation and presentation
- Supervise events and team members throughout service
- Guide the banquet servers in the setup of tables and place settings
- Be familiar with all current and upcoming event details
- Resolve staff and customer concerns quickly and efficiently
- Coordinate with the kitchen
- Should be able to work under pressure
- Scheduling banquet staff, preparing weekly duty charts to correspond with banquet functions, and managing labor monthly with General Manager
- Organize transportation of food and equipment to offsite catering events.
- Should have experience in operating POS (point of sales) software, Including BEO's
- Responsible for banquet staff labor
- Responsible for coordination with Kitchen Supervisor to ensure sufficient operating guest supplies, beverage supplies, and operating equipment for functions assigned
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette