Our client, a diversified financial services company providing banking and investing services, is seeking a Banking Ops Specialist for a 6+ month contract role located in Islandia, NY. This role is hybrid with 4 days in the office a week.
The Banking Ops Specialist supports routine day-to-day operations of consumer and commercial banking. Under moderate supervision, this job performs administrative/transactional banking tasks such as assisting with service transactions, supporting multi-channel inbound referrals, verifying daily proofs and processing payments that sometimes require interpretation or deviation from standard procedures.
Key Responsibilities and Duties:
- Answers service and referral calls and responds to customer questions and assists with service transactions.
- Verifies that daily proofs and reconciliations are compliant with corporate accounting and control policies.
- Validates accuracy of payments, tickets and online entries.
- Provides solutions to customer, branch or bank inquiries and escalates issues as necessary.
- Considers multiple resources and records when investigating customer inquiries.
- Enters transactions into CRT/PC and balances general ledger accounts.
- Ensures work is properly safeguarded and controlled in accordance with banking policies and procedures.
- Assists with subject matter expert project as requested.
- High School Preferred
- Knowledge of D1 Application System and CIP Requirements
Pay rate- $20.00/ hour