Please Note: The deadline for applying is 23.59 the day before the job posting end date.
Job Title: B&Js Retail Marketing and Operations Manager - Europe
Location: Datchet, UK (B&J EUR HQ)
Salary: £45,000-£50,000 based on experience
Role Overview: The Ben & Jerry's Retail Marketing and Operations Manager - Europe reports to the Head of Retail Europe and leads retail initiatives across multiple European markets to drive growth, operational excellence, and brand engagement.
Company Background: Ben & Jerry's, founded in 1978 in Vermont, USA, is committed to social mission, product quality, and brand integrity. Now distributed in 35 countries, it operates as a subsidiary of Unilever with an independent board focused on social and environmental values.
Our Mission: We aim to pioneer a linked prosperity business model, promote social and economic justice, and grow our retail presence in Europe through innovative experiences and grassroots activism, reflecting our values-led organization and mission:
- Social Mission: To improve quality of life locally, nationally, and internationally.
- Product Mission: To produce and distribute the finest all-natural, super-premium ice cream and products.
- Economic Mission: To operate sustainably with profitable growth.
Job Purpose: To lead retail growth and operational excellence across Europe, supporting markets in the UK, Spain, Portugal, and Nordics, focusing on YoY growth, operational performance, marketing campaigns, and social messaging consistency.
Key Responsibilities:
- Develop and implement strategies for retail growth, marketing campaigns, and social engagement.
- Collaborate with global teams and leverage support to align retail strategies with company vision.
- Manage campaigns, operational systems, and budgets to ensure continuous improvement and alignment with goals.
Candidate Profile:
- Extensive retail/food service marketing experience, with strong knowledge of retail operations and multi-site management.
- Leadership skills to foster collaboration and adapt to change.
- Excellent communication skills for liaising with senior leaders and store teams.
- Proficiency in MS Office, digital, and social media platforms.
- Physical demands typical of an office environment; some travel across Europe required.
Work Environment: Office-based with some travel to stores for testing and launches.
What We Offer: Full-time role with flexible working options, inclusive workplace culture, and commitment to diversity and inclusion. We support reasonable adjustments during the application process. For more details, visit Equity, Diversity & Inclusion .