AVD Administrator
Remote (U.S. Based)
We are not able to work with third-party staffing firms on this project.
Part-Time AVD Admin, 15-20 Hours a Month (Remote)
(Potential FTE)
About Provisions Group
Provisions Group is more than just a staffing and IT professional services firm-we're a community. We've built our company around relationships, putting people first in everything we do. Whether we're building high-performing teams or helping individuals grow in their careers, we focus on being real, responsive, and relentlessly helpful. With over two decades of experience and a national footprint, we deliver IT professional services, consulting, and staffing solutions that help businesses thrive. Culture isn't just something we say-it's how we work.
We're looking for a Senior Azure Virtual Desktop (AVD) Expert to own the AVD environment at Provisions Group fully. This role is ideal for someone who thrives in a hands-on, independent setting, can monitor system health, solve issues before they escalate, and improve the experience for 80-100 remote users who rely on AVD daily.
Responsibilities
- Serve as the primary technical owner of our AVD environment, proactively managing the infrastructure and providing expertise in day-to-day operations.
- Monitor key performance metrics (CPU, storage, login times, boot times) and take action to maintain an experience that feels like a local desktop for users.
- Troubleshoot and resolve issues related to video conferencing and device driver compatibility, particularly with Microsoft Teams.
- Ensure all AVD hosts are receiving software and OS updates consistently, and identify root causes when updates fail to apply.
- Use Microsoft Intune for host-level configuration and deployment, managing policy updates and changes across the AVD pool.
- Review availability and regional capacity constraints regularly to avoid outages or delays in spinning up new hosts.
- Track and report on cost-related metrics including average cost per host, top resource users, and hosts that may be inefficient or "stuck on."
- Implement and manage a structured redeployment schedule for AVD images to maintain optimal performance and patch compliance.
- Maintain clear documentation of environment status, updates, and performance data to assist leadership in decision-making and resource planning.
Environment
AVD hosts serve a fractional workforce without company laptops
Users access Teams, Outlook, and web/Office apps exclusively through AVD
Some developers require support for nested virtualization and Visual Studio
Consistent, seamless end-user experience is key-including flawless video
What We're Looking For
- At least 5 years in systems administration with deep AVD experience
- Hands-on knowledge of Azure, Intune, and remote desktop architecture
- A proactive approach to system performance, user issues, and cost controls
- Strong problem-solving skills, especially with video and device driver conflicts
- Excellent communication and reporting skills
- Senior-level candidates whose experience and rates align with high-caliber engineering talent-especially those who have the ability to step into larger technical roles as needs evolve.