AV/VC (Audio Visual/Video Conferencing) Infrastructure Engineer Austin, TX (Hybrid) Contract)

Job Title: AV/VC (Audio Visual/Video Conferencing) Infrastructure Engineer

Location: Austin, TX (Onsite - Minimum 3 days/week)
Job Type: C2C or W2 Contract
Experience Level: 8+ Years
Industry: Enterprise IT / AV Infrastructure / Collaboration Tools
Job Summary:

We are seeking a highly skilled and motivated AV/VC Infrastructure Engineer to join our enterprise collaboration and conferencing team based in Austin, TX. This position is ideal for professionals with a strong background in Cisco Webex technologies, AV automation (Ansible), and Splunk-based monitoring, who thrive in a fast-paced, live-demo and production support environment.

The ideal candidate will play a critical role in designing, developing, and maintaining automation frameworks, validating RoomOS releases, and ensuring optimal AV infrastructure performance through proactive monitoring, testing, and troubleshooting.
Key Responsibilities:

• Design, develop, and manage Ansible automation workflows for AV/VC infrastructure.
• Build and maintain Splunk dashboards to monitor system health and service performance.
• Lead RoomOS upgrade cycles, including after-hours testing and deployment support.
• Conduct end-to-end validation of new RoomOS releases and file bugs/enhancement requests with Cisco.
• Collaborate with Cisco TAC for incident troubleshooting, bug escalations, and resolution.
• Participate in beta testing of new AV products/features and provide structured feedback.
• Provide real-time technical assistance to field support teams and internal stakeholders.
• Perform network and AV troubleshooting, root cause analysis, and escalate issues as necessary.
• Offer support for Webex App, Webex Meetings, and Webex Webinar platforms.
• Contribute to GitHub repositories for version-controlled automation code and peer code reviews.
• Maintain strong operational knowledge of Cisco telepresence hardware (Webex Boards, Codecs, Cameras, Peripherals).
• Provide onsite presence (minimum 3 days/week) for live demos, issue debugging, and OS validation prior to GA.

Required Qualifications:

• Bachelor's degree in Engineering, Computer Science, or related field (BE preferred).
• 8+ years of relevant experience in enterprise AV/VC environments.
• Expertise in Cisco Webex Meeting environments and telepresence hardware.
• Proven experience with Ansible and Python scripting for AV automation.
• Strong skills in Splunk for data analytics, monitoring, and dashboard creation.
• Familiar with GitHub, version control practices, and platforms like AWX.
• Ability to troubleshoot across AV systems, networks, and operating systems.
• Willingness to work after-hours when necessary and handle high-priority production issues.
• Strong communication skills and a collaborative attitude in team-based environments.

Preferred Skills:

• Familiarity with Webex Control Hub.
• Knowledge of enterprise AV architecture, integrations, and best practices.
• Prior experience supporting live demo environments or AV labs.
• Understanding of CI/CD pipelines and infrastructure-as-code for AV deployments.

Why Join Us:

• Work with cutting-edge AV and collaboration technologies
• Opportunity to collaborate directly with Cisco teams
• Involvement in mission-critical AV infrastructure across the enterprise
• Engage in a high-visibility role supporting executives and real-time demos
• Be part of a technology-first culture focused on innovation and user experience

How to Apply:

Send your updated resume to with the subject line "AV/VC Infrastructure Engineer - Austin, TX".