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Pay Range: $35.00 to $40.00 per hour Job Description:
- To provide Audio Visual onsite meeting room support services, to include system operation, troubleshooting and maintenance of electronic communication systems including but not limited to video conferencing, meeting room support, Event support and control systems.
- Responsible for the safe and correct diagnosis of faults, and operation of all aspects of audio visual, video conference, display, and presentation technologies.
- Correct operation of meeting room AV systems in the most efficient and effective manner to ensure minimum down time and maximum performance.
- To ensure a prompt, courteous and appropriate response to all customer requests for assistance, support, short timeframe requests and room administration, working to defined service level agreements and within contractual timeframes / frameworks working directly alongside other front of house services.
- Be responsible for the general tidiness, cable management, safety and order of the service area and meeting rooms - always maintaining the highest room standards.
- Accurately and quickly diagnose and remedy faults and problems with both AV, VC, AC and TP systems.
- Regularly meet with internal partners and gather feedback / implement voice of customer updates to our tools.
- Ensure that all systems are fully functional, and that equipment and system down time are kept to a minimum by providing troubleshooting and handover to other identified personnel or departments.
Date Posted: 23 April 2025
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