Automotive Wholesale Parts Manager

2600 Wake Forest Road, Raleigh, NC 27609

is HIRING NOW and looking for a Wholesale Parts Manager to join our team. As a key player in our high-volume dealership, you'll be responsible for managing wholesale parts sales, ensuring accurate and efficient order fulfillment, and providing top-tier service to body shops, repair facilities, and retail customers. If you have a keen eye for detail, strong communication skills, and a passion for the automotive industry, this is your opportunity to build a rewarding career with a dealership that values its employees.

At Thompson Buick GMC Cadillac, we've been family-owned and operated since 1956, fostering a team-oriented environment where employees are supported, motivated, and given the tools to succeed. We believe happy employees create happy customers, which is why we offer a clear career path, competitive pay, and a fast-paced, rewarding workplace.

This opportunity does not open often as we have a long-time employee that has an established customer base moving on to other ventures. If you're ready to take the next step in your career and work with a dealership that prioritizes growth and success, apply today.

We offer:

• Competitive Pay Scale
• Medical and Dental Insurance
• 401(k) Retirement Plan
• HSA
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Flexible Work Schedule
• Discounts on products and services
• Short and Long-Term disability

Responsibilities - Wholesale Parts Manager:

• Lead a team of Parts Specialists to achieve sales targets and optimize inventory levels.
• Develop and implement strategies to grow wholesale and outside parts sales.
• Manage the dispatching of delivery drivers using the ExtraElite online system.
• Ensure accurate paperwork, effective time management, and a strong commitment to customer service.
• Sell parts to existing wholesale customers while generating new business opportunities.
• Answer wholesale phone calls, process e-commerce orders, and verify part numbers using electronic catalog systems.
• Provide parts sales and support for independent repair facilities, collision repair shops, automotive dealerships, and online customers in a high-volume, fast-paced environment.
• Build and maintain strong customer relationships, ensuring timely and accurate order fulfillment.
• Review body shop estimates to verify part accuracy and pricing alignment.
• Offer high-level service to external customers by addressing inquiries and providing accurate price quotes.
• Notify the Parts Manager of out-of-stock items requiring immediate attention and source unavailable parts as needed.
• Set up orders for shipment, delivery, or customer pickup using our online system.
• Process payments from retail customers and obtain credit authorization when necessary.

Qualifications - Wholesale Parts Manager:

• Automotive dealership parts experience preferred, with GM dealership experience a plus.
• Familiarity with Reynolds dealership management system (DMS).
• Experience with OE Connection, Parts Trader, OPSTRAX, and CCC preferred.
• Prior experience in wholesale dealership parts sales preferred.
• Ability to thrive in a fast-paced work environment while maintaining organization and efficiency.
• Experience working with collision and repair shops is a plus.
• Strong organizational and time management skills.
• Ability to read and interpret safety rules, operating procedures, and maintenance instructions.
• Proficiency in calculating figures such as discounts, commissions, and percentages.
• High school diploma or GED equivalent required.
• Must have a valid driver's license and have and maintain an acceptable, safe driving record.
• Must be authorized to work in the U.S. without sponsorship.
• Please upload your resume and complete the online assessment for immediate consideration.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.
  
  

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.